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January 20, 2005

The Ketchum Affair & PR Bloggers

Jay Rosen wrote about the Ketchum Affair, "this was a moment for them [PR Bloggers] to shine and for the most part they did not show up." 

I did not show up.  Why?

Before I get into that, I want to say that I think Jay was absolutely correct to draw attention to this silence.  It is difficult to hear such criticism, but, if anything, it has reminded us that there are more things to discuss on our blogs then blogs.

Secondly, let me say that Ketchum was wrong and their behavior is a stain on the reputation of PR and makes me absolutely livid.  I would guess (hope!) that the vast majority of people who work at Ketchum would agree, and I hope we hear more from them.  But I am stunned at the buck-passing response of Ketchum leadership.

I like to consider myself a leader in the PR blogosphere, and I am proud of my partners and my efforts to bring the community of PR bloggers and non-bloggers together to discuss these new communications tools via the New Communications Forum next week.  Perhaps, however, that makes my silence even more disturbing.

I can tell you there was no sinister motivation behind that silence.  Mostly, I didn't post about it because I have been so busy preparing for the Forum that I haven't been reading blogs in my usual fashion over the past month.  The Ketchum issue registered very briefly on my consciousness, I saw that Jeremy had posted about it, but I just didn't give it attention due to the pressure of deadlines.  In retrospect, I missed an important opportunity to contribute to the growing knowledge base being built in the PR blogosphere, while offering an insider's perspective to those who watch the PR industry with varying degrees of skepticism.

While I am a blogger, I don't consider myself a "pit bull of reporting" as Ariana Huffington would say.  And Jay's description of bloggers doesn't really apply perfectly to me and how I see my blog:

Bloggers are supposed to be a little more curious than most. They are supposed to apply a second degree of scrutiny as they do "their job" in the new ecosystem of news. When the press pack goes that-a-way they ought to look this-a-way more. And they should be alert to events in the moral life of the people whose world they chronicle.

Perhaps it is because we PR people have a specific relationship to "reporting" per se.  Our jobs generally put us "here" and journos "over there."  We have a habit of discretion that doesn't lend itself to pitbull-style reporting, particularly when it comes to our own industry.  I am surely not speaking for everyone in the industry, but I think it is an accurate general observation.

Speaking for myself, to date I really haven't considered myself as a reporter via my blog.  In my mind, my blog doesn't exist for me to report news, but rather to explore theories and issues with a rather academic bent.  That being said, I have noticed that I am increasingly being approached as a reporter of sorts, and I am beginning to want to do more independent reporting on the industry.  I just haven't put that into play yet, given I am up to my ears in Forum preparation.

And another thing:  This event has also brought home to me the amount of PR blogging naval gazing that goes on in the PR blogosphere.  Hell, lately corporate blogging is all I have been thinking about given that is the theme of the presentations we've been prepping for the Forum.  While Steve thinks that focus on blogs gives him a pass, I am not sure that it does for me.  THE BLOG as the sole item of discussion makes for a rather one-dimensional conversational space.  I aim higher.

So, thank you Richard Edelman for blogging about it so quickly.  Kudos to Jeremy, Tom and Shel for being ahead of the game.  Trevor also has now blogged the issue as well, calling Jay's post "a wake up call" and Neville just chimed in as well reminding us that he and Shel discussed the issue in their Jan. 17 For Immediate Release podcast. 

As for me, I'll try to do better in the future.  Expect to hear more from me on issues beyond blogging after I return from our Forum!

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Listed below are links to weblogs that reference The Ketchum Affair & PR Bloggers:

» Ethics and professional responsibility from NevOn
US press critic and writer Jay Rosen takes a hefty swipe at PR bloggers, with a blanket accusation that they have ignored a pay-for-promotion case in the US that has significant ethical implications for the public relations profession: Bloggers are [Read More]

» PR Bloggers: Ketchum If You Can from PR Fuel - A Service of eReleases
This is why I hate the blogosphere. I commented last night on Jay Rosen throwing down the gauntlet and accusing PR bloggers of blissfully ignoring the Armstrong Williams-Ketchum clusterpuck. This morning, not surprisingly, everyone is chiming in. Tom M... [Read More]

» PR Bloggers: Ketchum If You Can from PR Fuel - A Service of eReleases
This is why I hate the blogosphere. I commented last night on Jay Rosen throwing down the gauntlet and accusing PR bloggers of blissfully ignoring the Armstrong Williams-Ketchum clusterpuck. This morning, not surprisingly, everyone is chiming in. Tom M... [Read More]

» More on Armstrong... from Accentuate the Positive
Armstrong Williams has caught a lot of flak -- but what about the "flacks" that hired him. (Not the Department of Education, but the middleman in this affair.) Well, Ketchum PR is now "ketching" it for not stepping forward with a mea culpa. Elizab... [Read More]

Comments

Hey, that’s a great “I’m glad you asked that question” answer. Bloggers became part of this story when word about the two paid Dean bloggers mysteriously appeared after the Armstrong Williams revaluations, that’s PR at work, isn’t it?

This is looking like a damned-if-you-do damned-if-you-don't style scenario developing.

Did I suspect that Jay was trying to drive a news agenda with his post? Of course. Now, if he so chooses (and he's cynical enough), he can congratulate himself on affecting the news cycle.

But, that doesn't discount the fact that the issues involved with the Ketchum affair are real ones that demand attention. In normal days, I probably would have paid much more attention to it, but I simply didn't have the time around Jan. 9. I chose to take the time today to address it, clearly feeling the pressure of the "incestuous blogosphere," but also because I thought there was a valid reason to address it.

So, now you know I didn't approach this like some wide-eyed, naive Bambi and I refused in my post above to get into a cynical circular discussion.

I think cynicism is a major waste of time and energy, not to mention dull and predictable as hell. Enough already.

Cynicism, as the saying goes, masks a failure to cope

And, of course, Jay was pushing an agenda. He wants change, he's using the medium to do it. I find that unremarkable, I can't think why PR Fuel is so grumpy about it.

PR fuel can go get bent as far as I'm concerned.

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